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Advice for your Hostplus account.

If your statement says Hostplus but you’re not sure which product you hold, that’s common. The Hostplus name covers several products — Superannuation and the Personal Super Plan, Hostplus Executive, and Retirement Accounts — and their features differ. We’ll work from the paperwork you have. The first chat is free, and you’ll know any fees before you decide anything.

Does your statement show a Maritime plan?

Start on our Maritime plan advice page. Those arrangements sit within Hostplus, but they have their own documents and some still carry plan-specific or legacy features.

What Hostplus account do I have?

Hostplus publishes separate information for Superannuation, the Personal Super Plan, Hostplus Executive and Retirement Accounts.

SuperannuationPersonal Super PlanHostplus ExecutiveRetirement Accounts

It also publishes separate guides for Maritime plans and certain legacy arrangements — including a Statewide Super Legacy Product Guide and an insurance guide for transferred Intrust Super members, so if you came across in one of those mergers, your account can carry features the standard documents don’t cover.

Investments, fees, insurance and retirement features can differ from one product to the next. You don’t need to memorise the lineup before we talk.

See current product documents on the official Hostplus website.

What can I ask about my Hostplus super?

Bring the decision that’s actually on your mind. We’ll say what we can cover.

Your account settings
Investments, fees, contributions, beneficiaries and insurance are the usual starting points. We’ll confirm what we can look at in the first chat.
Retirement choices
Timing, income needs, and whether a Hostplus Retirement Account is relevant to you.
Other money you hold
Other super or financial commitments only belong in the conversation if they change this one.
Comparing options
You might want a comparison with another fund, or you might want to stay put and tidy what’s already there. We don’t start with an answer already picked.

If retirement timing and income are the bigger question, see our retirement planning guide.

Who can advise me on my Hostplus account?

Hostplus and Guideway are different organisations, each with its own advice pathway.

Hostplus offers its members access to superannuation advice and broader financial planning through its advice service. Guideway is a separately licensed advice firm outside the fund.

You choose the pathway that suits how you like to work. If Hostplus’s own service is a better fit, we’ll say so.

What members ask us

What are Hostplus fees?

Accumulation admin is $1.50 a week ($78 a year) deducted from the account, plus $51.10 a year from the Administration Reserve in Hostplus’s current $50,000 example; pension admin is $4.50 a week ($234 a year) plus reserve. On $50,000, Hostplus’s official cost of product is $569.10 in Balanced and $149.10 in Indexed Balanced, because Balanced investment fees and costs are 0.88% a year and Indexed Balanced is 0.04% a year. Those figures come from Hostplus’s fees page last updated 1 July 2026, vary by option and product, and sit alongside any insurance premiums.

Is Hostplus a good super fund?

Hostplus is an industry fund whose default MySuper option is Balanced, and whether it suits you turns on the product and option you hold, the fee you actually pay, and any insurance on the account. Default Balanced includes unlisted assets and investment fees and costs of 0.88% a year, while Indexed Balanced is the listed-market choice at 0.04% a year. Hostplus states Balanced ranked number one versus peers over rolling 10, 15 and 20 years on SuperRatings’ SR50 Balanced 60-76 index as at May 2026, with a 10-year net return of 8.59% to 31 July 2026, and past performance is not a reliable guide to future performance.

What’s the difference between Hostplus Balanced and Indexed Balanced?

Balanced is Hostplus’s default MySuper option: 76% growth and 24% defensive, a target mix that includes unlisted property, infrastructure, private equity, credit and alternatives, a CPI + 4% a year return target over 20 years, investment fees and costs of 0.88% a year, and a medium-to-high risk label. Indexed Balanced is a choice option: 75% growth and 25% defensive, with a current target mix of listed shares, bonds and cash (small allocations to other asset classes are permitted), a CPI + 2.5% return target, investment fees and costs of 0.04% a year, and a high risk label. Switching between them is an investment choice inside Hostplus, not a fund change; compare their current published returns on the official Hostplus option pages, remembering past performance is not a reliable guide.

How do I compare Hostplus with AustralianSuper?

Compare like with like. Hostplus Balanced (MySuper) is a different decision from Hostplus Indexed Balanced, and neither maps one-for-one onto AustralianSuper’s MySuper, indexed or Member Direct options.

On the Hostplus side, the accumulation member fee is $78 a year. Hostplus says that is among the lowest total administration costs for a $50,000 MySuper balance, on its April 2026 SuperRatings comparison. The official cost of product on $50,000 in Balanced is $569.10. There is also a cheaper indexed menu, and Choiceplus for direct shares.

If you’re happy with the account, there’s often no reason to move. If you’re not sure it still stacks up, we specialise in industry, government and corporate super funds and can benchmark Hostplus against five leading comparable funds so you can see where it stands. That includes the insurance, and whether you would actually use the indexed or Choiceplus menu you are paying to have available.

When can I withdraw my Hostplus super?

From 65 you can access Hostplus super without restriction, even if you’re still working; from 60 to 64 you can access it if you’re permanently retired or you stop working with an employer after 60; and from 60 you can draw income only through a TTR account while you keep working. Under 60, early access is limited to cases such as financial hardship, compassionate grounds through the ATO, TPD or terminal illness, the First Home Super Saver Scheme, being a temporary resident permanently departing Australia, or a balance under $200 in the cases Hostplus states. A Pension has a government minimum and no Hostplus maximum, and lump sums are generally allowed. A TTR is capped at 10% of the balance a year, and does not allow lump sums until a full condition of release — except for unrestricted non-preserved money. From 60, Hostplus Pension and TTR payments, and any allowed lump sums, are tax-free and are not reported on your tax return.

Does Hostplus have default insurance?

Eligible members may receive automatic Death and TPD cover once the account is at least $6,000, the member is at least 25, and contributions have arrived in the last 16 months — most members can opt in earlier, cover is age-based, and you can cancel or switch to Death-only or TPD-only at any time. If you joined online you’re a Personal Super member, and some occupations are ineligible for automatic cover; Maritime plans use separate insurance terms. Income protection is usually optional (some employers attach default IP), premiums come out of the super balance, and the insurer is MetLife (PayGuard applies for some former Intrust members).

How does a Hostplus TTR account work?

A Hostplus TTR account lets you draw a regular income from super while you’re still working; the current Retirement Accounts PDS says you need at least $10,000 to invest and must be over 60 but under 65 and working at least 10 hours a week to open one; Hostplus separately states temporary residents can’t. You must take the government minimum each year and no more than 10% of the account balance (start of year, or start date in year one), and you can’t take lump sums until a full condition of release except unrestricted non-preserved money. Earnings are taxed at 15% until 65 or you’ve met a condition of release and told Hostplus you’ve retired; from 65 the account moves to the tax-free environment and Hostplus’s cited $2.1 million transfer balance cap is triggered, while the payments themselves are tax-free from age 60.

What is a Hostplus retirement account?

A Hostplus Pension turns super into an account-based income stream, once you meet a condition of release. The minimum transfer is $10,000. You cannot exceed the transfer balance cap, which Hostplus currently cites as $2.1 million. Temporary residents are not eligible. New pensions start in Cash unless you choose otherwise. Government minimums apply, there is no maximum, and lump sums are generally allowed. From 60, payments and lump sums are tax-free and earnings in pension phase are tax-free. From 10 November 2025, a Retirement Bonus may be paid when you transfer from an eligible Hostplus accumulation or TTR account into a new Pension. You need 12 months’ continuous membership and 12 months in eligible options. Hostplus’s Balanced example, as at 1 July 2026, is about $1,330 per $100,000 of average balance — an estimate only. Choiceplus, Cash and Bonds carry a nil bonus rate.

Do I need to work in hospitality to join Hostplus?

No. For Superannuation and the Personal Super Plan, the current PDS says most people living in Australia or employed by an eligible Australian employer can join, and hospitality, tourism, recreation and sport heritage doesn’t lock membership. Hostplus Executive is generally for people whose employer has chosen the plan, or if it’s in the employment agreement or award. Joining online can change your insurance even though Superannuation membership is open, because online joiners are Personal Super members, and Maritime plans publish their own documents.

What does a first conversation cost?

Nothing. It’s a free half hour. Tell us what you’d like to discuss and we’ll explain if and how we can help, including any fees, before you decide to go ahead.

We’re not owned by a bank, super fund or insurer.

Guideway is separate from Hostplus. The Hostplus name is here so you can find advice for the account you actually hold.

Your current product first

We use the current documents for the account on your statement.

An outcome that isn’t pre-decided

The advice might be to keep the account, change a setting, or consider another option.

What the first chat is for

Half an hour on the phone or on video. Before you agree to any paid work, we’ll explain the proposed scope and fee.

What happens next

Three steps. You can stop after the first one.

1. Book a free half hour
Pick a time that suits. You don’t need to organise every document first.
2. We listen
We’ll tell you honestly if and how we can help.
3. You decide
There’s no obligation. Stop after the first chat if you want.

Ready to talk?

You’ll speak with Nareena Aracas or one of her team. If more work follows the free half hour, the fee is explained before you commit.

Nareena Aracas, Senior Financial Planner at Guideway WealthNareena AracasSenior Financial Planner, Guideway Wealth

Or call 1300 138 138. We meet by video or phone anywhere in Australia, or in person at our Melbourne office. Advice is provided under AFSL & ACL 420367.

About our adviser team

Nareena Aracas leads the Guideway Wealth advice practice, supported by our team of advisers, paraplanners and compliance reviewers.

  • Nareena AracasSenior Financial Planner · Authorised Representative no. 398311
  • Scott NanfroSenior Financial Planner in the broader adviser team · Authorised Representative no. 1255832

Authorised Representatives of Guideway Financial Services Pty Ltd ABN 46 156 498 538, AFSL & ACL 420367.